Global address list not updating in outlook

You have set up Outlook Photos and added photos as you require, however the photos are not appearing in Microsoft Outlook 2010.The Global Address List (GAL) has not updated from Active Directory.So, it can take multiple days before a change in on Enterprise level (Banner/NESSIE) will propagate to be visible in Outlook.In general, OWA offers realtime updates, while Outlook takes 26 hours.The Microsoft Exchange default is for this to update at 5 AM each morning.In addition, if you are using Microsoft Outlook 2010 in cached mode it may be storing an out-of-date copy of the GAL.

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Hello, GAL is not updating even when I manually update the Outlook Address Book in each of the two Outlook profiles on the BES/ZCB machine.

If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.

someone who just received a CSUS email account, a new student, someone who recently changed their directory information) please use the steps below to synchronize your computer's locally cached version of the GAL.

AD service managers are responsible for the GAL data, though Exchange service managers have access as well.

Microsoft Outlook clients use a cached mode of the GAL, called an Offline Address Book that is synced with the GAL at a nearly daily interval.

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